Refund Policy

Returns

You have 30 days from the delivery date to request a return. To be eligible, items must be unused, unworn, and in their original packaging with tags attached.

Non-returnable items

For hygiene reasons, opened beauty and personal care items can't be returned unless they arrived damaged or defective.

How to start a return

Message us on the contact page with your order number and what you're returning. We'll send you instructions on where to send it back.

Refunds

Once your return is received and inspected, we'll email you to confirm it's approved. Refunds are issued to your original payment method and typically post within 5–10 business days.

Damaged or wrong items

If something arrives damaged or isn't what you ordered, contact us within 48 hours of delivery and we'll sort out a replacement or full refund — no return shipping required.

Exchanges

Need a different size or color? Start a return for the original item and place a new order — that's the fastest way to get the right one to you.